Category Archives for Customer Service
Credit Card Declined Codes: What Do They Mean?
What are Credit Card Declined Codes?Credit card declined codes can appear for many reasons. They can occur because an activity limit on your card was hit, or because a purchase on your card was deemed
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Got A New Cashier? These 30 Cashier Training Tips Will Help Get Them Off To A Great Start
Quality cashier training is an essential step in your business running smoothly. These cashier training tips will help you equip your staff to handle the day-to-day interactions with your paying customers.It
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How Customer Service Skills Directly Affect Your Bottom Line
Are you struggling to compete and draw in new customers when you can no longer afford to lower prices? Are you watching your customers leave you for a competitor with the same products as you? It may
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Why All Employees Need Customer Service Skills Training
If you’re a business owner, you know that a great business comes from a qualified staff. But what if your staff is well versed in your products and sales still stay the same? You heard that customer
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6 Bad Customer Service Skills that are Costing You Customers
Are you looking to improve your customer service skills? Customer service is a huge part of earning and maintaining the business of your customers, but it is often overlooked. You may be losing customers
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Skills For Customer Service That Will Help Your Business Grow
Has your business growth begun to level out? Are you stuck in a stagnant company? You may work hard to improve your company by focusing on your product, but what are you missing? Skills for customer service
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21 Customer Service Skills Your Small Business Can Master
Customer service skills are vital to how your customers see your business. Rather often, your front line of staff often makes or breaks the way your business is viewed. From the parking lot all the way
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8 Best Customer Service Examples to Inspire Your Team
I don’t know about you, but when I hear the stories of the best customer service examples, it makes me a bit emotional. There’s something about seeing a company or employee go far beyond the
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7 Ways to Keep Your Credit Card Processing Company Honest
What do you think is fair to be able to expect from a credit card processing company? Do you have any expectations when that sales rep that walks in the door of your business? If you’re anything like
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